Dear Patients,
These last few days feel like none other than we have ever experienced. As a leading advocate of health and wellness in our communities, our top priority has always been the health and safety of our staff and patients. For now, we will continue to operate and will remain open to see emergency patients ONLY under reduced business hours. We have been carefully monitoring the development of the COVID-19 outbreak while enhancing our sanitary procedures in our office while ensuring screening measures are taken to protect you and your family. The following changes will be implemented as of today:
- Seeing emergency patients ONLY
- Reducing hours to Monday to Saturday: 9am – 3pm
- Inquiring about travel history outside the city and social gatherings
- Treatment surfaces in the exam rooms are disinfected between every patient visit.
- Hand sanitizer is available in the waiting area and in all exam rooms.
- Removing magazines and wiping down the waiting room surfaces more frequently.
- Limiting the number of people that attend appointments to create more distance and minimize exposure.
We have increased the frequency of disinfecting any other objects that patients or staff members come in contact with. Our decision to make these drastic changes come with a full mind. However, your safety is our priority and our social responsibility. These changes are mandated by the Alberta Dental Association and College (ADA+C) and we fully support this decision.
In the meantime, we encourage our patients to take preventative measures to stay healthy and aid in preventing the spread of COVID-19 and any other illnesses.
We will continue to provide you updates and communicate with you should there be any significant change in recommendations by the Federal, Provincial or local authorities. If you have any questions or concerns, please do not hesitate to reach out to us.
Thank you for your trust and we hope all of you stay safe and healthy during this time
